United Airlines Customer Service:
United Airlines is one of the largest airlines in the world, providing flights to numerous destinations worldwide. If you’re planning a trip or need assistance with an existing booking, United customer service is there to help. This guide will explore how to contact United, including their customer service phone number, baggage services, email support, mailing address, and refund policy.
How to Reach a Person at United Airlines
When you need assistance, there are several ways to get in touch with United:
United Airlines Phone Number
| Department | Phone Number |
|---|---|
| Customer Support | 1 (800) 864-8331 |
| Reservations | 1 (800) 864-8331 |
| Baggage | 1 (800) 335-2247 |
| Special Assistance | 1 (800) 228-2744 |
Email Support
For non-urgent inquiries, you can email United. Their email support team is available to help with questions, feedback, and other concerns. Reach out to them at customer.service@united.com.
Social Media
Reach out to United Airlines on Twitter or Facebook for quick assistance with your queries:
Live Chat
Visit United’ website and click the “Contact Us” page to start a live chat with a customer service representative. United Airlines Live Chat
Headquarters Address
If you prefer to send a letter, you can write to United Airlines at their headquarters:
United Airlines, Inc.
233 South Wacker Drive
Chicago
Illinois,60606
United Baggage Services
United offers comprehensive baggage services to ensure your luggage is handled carefully. Here are a few key points to know:
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- Carry-On Baggage: Passengers are allowed one carry-on bag and one personal item. Make sure your carry-on complies with United’s size and weight restrictions.
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- Checked Baggage: Fees and allowances for checked baggage vary based on destination and fare class. Check their baggage policy for detailed information.
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- Lost or Delayed Baggage: If your baggage is lost or delayed, report it immediately to a United representative. You can also track your baggage using the baggage tracking tool or Call +1 (800) 335-2247
Refund Policy
United’s refund policy ensures you can get your money back under certain conditions. Here’s how it works:
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- Eligibility: Refunds are available for tickets that meet specific criteria, such as refundable fares or cancellations within 24 hours of booking.
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- Requesting a Refund: To request a refund after you cancel your flight, fill out the refund request form on United’s website.
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- Processing Time: Refunds are usually processed within 7-20 business days, depending on payment method.
Frequently asked questions about United Airlines
How to speak with a live person on United Airlines?
To speak with a live person at United Airlines, call their customer service at (800) 864-8331. When prompted, you can press “0” to be directed to a representative.
Is United customer service available 24 hours?
United offers customer service 24 hours daily to ensure assistance is available whenever needed.
How do I check-in for my United Airlines flight?
You can check in for your flight online, through the mobile app, or at the airport kiosk or check-in counter. Online and mobile check-in opens 24 hours before your scheduled departure time.
What is United’s carry-on baggage policy?
Each passenger is allowed one carry-on bag and one personal item, such as a laptop or purse. Carry-on bags must fit in the overhead bin or under the seat in front of you and must not exceed the maximum dimensions of 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm).
Can I select my seat on a United flight?
You can select your seat on the airline flight either during booking or after you have purchased your ticket. Some seats may require an additional fee, depending on the fare class and route.
How do I earn miles with United Air?
Earn miles with United by joining its MileagePlus loyalty program. You can also earn miles by flying with United or its partner airlines, using their credit card, or participating in various promotional activities.
What is United Airlines’ pet policy?
United allows small pets to travel in the cabin on most flights within the U.S. Pets must be housed in a carrier that fits under the seat in front of you. For larger pets or international travel, pets may need to be shipped as cargo. You can contact the airline’s customer service for more information on their pet policy.
Conclusion
At United, customer service is a top priority. Whether you need to book a flight, make changes to your reservation, or inquire about baggage services, United’s customer service team is here to help with multiple ways to get in touch, including phone, email, social media, and live chat, you can rest assured that you’ll receive the assistance you need to make your travel experience memorable.
